Halais Hotel

Halais's staff was very helpful during out stay. They were very friendly and gave us useful information about Vietnam. To Rose and the rest of the team who in charge on our stay, thank you so much. I will go back to Halais when visit Vietnam again. What you see from pic = real. The location was great. Near to train street, cathedral, foods. The room was huge and clean. The amenities were complete and good.

My stay at Halais Hotel was truly exceptional, and I can't say enough good things about Hannah, the receptionist. She went above and beyond to make my stay enjoyable. Not only was she incredibly cooperative and friendly, but she also provided me with valuable information about Hanoi city, which greatly enhanced my experience. The combination of excellent service and a knowledgeable staff member like Hannah makes Halais Hotel a top choice for anyone visiting Hanoi.

Room was clean and roomy enough. The bed was very comfortable. Breakfast was mediocre and the same dish every morning, so I think you would get bored if you stayed for a long stay. The lobby floor is shared with Highland Coffee, which is a bit unsettling, but convenient for coffee lovers. There are many cafes and restaurants around the hotel. There are also two stores in front of the hotel where you can do a little shopping.

Good location next to a nice park and lake. Very friendly staff. Nice rooftop for breakfast and views. Decent breakfast options. Spacious rooms. Very hot shower. Highlands Coffee shares the ground floor with the hotel reception.

I will recommend this hotel to my family and friends because it owns central location and reasonable price. My stay is overall good experience with friendly staff and clean, spacious room with good facilities.